What is the download process?
As soon as your order is processed, you will receive an email containing your download link and your Registration code.
When you click on the download link, a dialog box, a small window, will open. You will be asked whether to save the file to disk or run it.
Select Save the file to disk. Please save the file on the desk top or in My Documents folder. After download is complete, double click the saved file to begin installation.

Why does the Download dialog box not open, when I click on the download link?
If you experience this problem, copy the download link and paste it in your browser's address box and press enter. Now the new dialog box will open.

Why do I get error messages when I try to download?
Sometimes, free email service providers like hotmail may not allow you to download by clicking from their email. If your email software does not read hyperlinks, copy and paste the download link in your browser address box and press Enter.
Or, you can type the link EXACTLY in the address box of browser and press Enter key.

Why I have not received any email containing the download link?
Do not worry. Send us an email. We will send the email again. In most cases, the problem would be with the spelling of your email address. So, take utmost care when you enter the email address in the order form.

Why I have not heard from you, even though I placed order many days ago?
If you send Bank cheques, drafts or Money orders, naturally there will be postal transit time and cheque realization time. So, depending on the country from where you send the payment, it will take 10 days to 15 days to respond. If you place orders using credit cards the response will be within a few minutes.

Why my download link is not working and I get expiry message or error message?
If you use the download link after 3 days from the time of purchase the download link will not work and you will get expiry notice. In this case just send us an email and we will send you a new download link.
Sometimes due to internet traffic congestion, you may face difficulties. Try a few minutes later.
In some rare cases if the buyer has used credit card with fraudulent intention, we will disable the link immediately.

Is there a restriction on download?
Your download link will be valid for 3 days from the date of purchase. The link will not work after 3 days or after you have successfully downloaded the eBook or if you have clicked on the link 9 times. If you have not downloaded within that time, please send us an email. We will send you a new download link.

What if I accinursingly lose or delete the email that contains the link to my eBook?
Please send us an email to admin@OverseasNurse.com. We will immediately send you a new link.

Can I use download manager like GoZilla?
In most cases, there will not be any problem. If you experience any problem, try to download directly without download manager. We recommend Direct download without any download manager.

Where is the file I just downloaded?
Each system saves file differently and so you have to remember the folder where the file was saved. It is easier to find the file, if you save it in the My Documents folder or in the Desktop.

I have lost the eBook. Do I have to buy the eBook again?
No. Please send us an email with your purchase details and we will send a new download link.

I have formatted the hard disk. Do I have to buy the eBook again?
No. Please send us an email with your purchase details and we will send a new download link.

My hard disk has crashed. Do I have to buy the eBook again?
No. Please send us an email with your purchase details and we will send a new download link.

I am changing my computer. Do I have to buy the eBook again?
No. Please send us an email with your purchase details and we will send a new download link.

I am going to a different city. I will use new computer. Do I have to buy the eBook again?
No. Please send us an email with your purchase details and we will send a new download link.

What do I do if my Internet connection breaks during the download process?
Reconnect to the Internet and download again.

What if I have to interrupt the download process?
If you need to interrupt the download process, click cancel. When you are ready to download again, proceed as above.

How long will it take to download the eBook?
The download time depends on the speed of the modem on your computer and the ISP. As a rule of thumb, it will take less than ten minutes.
 

Downloading the Guide

Download Process

Within a few minutes of successful processing of your order, you will receive an email message containing a link, registration code and detailed instructions.

Click the link in the email to  download the Guide you purchased.

Once you click the download link, you will be downloading the guide. You will be given the choice of opening this file from its current location or saving it to disk.

Save the file to your hard disk. Make note of the name of the file and the directory to which you are downloading this file.

If you are not certain where you saved this application, you will need to search your hard disk. Check your desktop first, as this is the default location to which most browsers save files.

If the download process is interrupted for some reason, try after a few minutes.

Sometimes, free email service providers like hotmail may not allow you to download by clicking from their email. If your email software does not read hyperlinks, copy and paste the download link in your browser address box and press Enter.
Or, you can type the link EXACTLY in the address box of browser and press Enter key.

Your download link will be valid for 3 days from the date of purchase. The link will not work after 3 days or after you have successfully downloaded the eBook or if you have clicked on the link 9 times. If you have not downloaded within that time, please send us an email. We will send you a new download link.

If you have any problem or require the download link again, just send an email to admin@overseasnurse.com. We will solve your problem.